High Point Furniture Market: Interview with Jaime Derringer

Jamie Derringer of Design MilkHigh Point Furniture Market takes place twice a year, in April and October. On Saturday, I had the pleasure of attending my first market and had the opportunity to interview bloggers and editors covering the market.

When I found out Jaime Derringer of the wildly popular Design Milk was attending market, I knew I wanted to get in touch with her. She took time out of her busy schedule to talk to me about her blog and her first experience at market.

About Jaime
Before Jaime began blogging, she worked as a project manager in marketing, advertising and publishing for medical and pharmaceutical companies. In 2006, when she and her husband moved into a townhouse in suburban New Jersey, she discovered blogs and her passion for design.

About Design Milk
Design Milk is a blog dedicated to modern design and boasts a global audience. It focuses on art, architecture, interior design, furniture and décor, fashion and technology.

How did you start Design Milk?
In 2006, I had a job with a lot of down time and was online a lot, looking for furniture for our new home. I discovered design blogs around the same time and used my own blog to catalogue items I was finding for my home. Then I started to find other cool things and began posting about them. More and more people started to read it and people liked the things I was posting about. I did it part time for three years as I worked full time, then I quit my job to follow my dreams. Design Milk is my passion, 110 percent. I wake up everyday happy I’m doing it.

What do you like about High Point Market?
Market is different than what I normally write about on the blog. I try to spot trends and new design innovations that are accessible to everyone when shopping for their home. The products at market are what we deal with everyday.

How do you use social media?
Social media is the single best thing I have ever done for my blog. Not only does it drive tons of traffic to the site, but it allows readers to easily access the content and pick and choose what they want to read so they do not have to be bombarded with their RSS feed. Twitter, Facebook and Pinterest are valuable tools. They can be a challenge to manage, but at the end of the day those are the best tools I’ve ever had for my blog, bring readers in and keep them interested.

Look for Jaime’s market posts on Design Milk, complete with video in the next few weeks. You can connect with Jaime on Twitter @designmilk.

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High Point Furniture Market: Interview with Crystal Gentilello

Crystal Gentilello, Founder and Editor in Chief of Rue MagazineHigh Point Furniture Market takes place twice a year, in April and October. On Saturday, I had the pleasure of attending my first market and had the opportunity to interview bloggers and editors covering the market.

Crystal Gentilello, founder and editor in chief of Rue Magazine, was kind enough to spend some time chatting with me about Rue and her experience at the market. She is also a Style Spotter at market, so make sure to follow her board on Pinterest.

About Crystal
Crystal has a background in English and journalism, but has a true passion for design. After college, while working for a publisher, she became friends with a couple of interior designers. Their success planted the seed that design was a feasible career option. She started a design blog (formerly known Plush Palate) as an after work hobby. With her eye for design, she was able to form a captive audience. Two years after the launch of her blog, she made the decision to launch Rue Magazine.

About Rue Magazine
Rue, an online lifestyle magazine, was founded in 2010 by Crystal and Anne Sage. Since its inception, it has become a leader in the shelter magazine category.

Where did the idea for Rue Magazine start?
After blogging for two years, I had the idea for the magazine. I didn’t realize how much work it would be to create a magazine. As I was setting up my first photo shoot, I mentioned it to a friend, Anne Sage. She was really excited about the project. She became involved and took ownership of the project, becoming a bona fide co-founder of Rue.

What are your plans for your personal blog?
Rue is my number one priority and passion. I wake up and thinking about Rue and the future of Rue. My blog is fun and a great way to have a daily conversation with my readers. It also allows me to be part of the design industry daily.

How will your experience at the market tie into Rue?
I think it is important for bloggers and editors to come to come to High Point because it is one of the biggest trade shows in the country. You see everyone; it is a great networking opportunity. It is a great place to spot trends and see the best of the best in one spot. Without a doubt, some of our finds at High Point Market will show up in Rue’s upcoming issues.

Where do you see Rue going in the future?
I want to continue to grow our readership, online presence and advertising program. We would like to publish more often. Right now we come out every six to seven weeks. We would love to bring that down to every four weeks to provide our readers with more content. The possibilities are endless right now in our day and age because of technology. We are excited about making it an interactive experience. We would love to see the business grow in an e-commerce way. There are a lot of exciting things in the works that readers will start to see.

The next issue of Rue is scheduled for a May 3 release. You can connect with Crystal on Twitter @crystalg.

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High Point Furniture Market: Interview with Roxy Owens

Roxy Owens of Society Social and My Cup of TeHigh Point Furniture Market takes place twice a year, in April and October. On Saturday, I had the pleasure of attending my first market. I had the opportunity to interview bloggers and editors attending the market.

I sat down with Roxy Owens, founder and designer for Society Social, and the writer behind the delightful blog, My Cup of Te.

About Roxy
Roxy grew up in a small North Carolina town, just an hour away from High Point, and received her undergraduate degree in marketing from North Carolina State University. Roxy made the move to the Big Apple to pursue an MA in marketing from Parson The New School for Design. She started off in the fashion world, working at fashion week and interning with Donna Karan. After graduation she became a buyer for Belk. When the economy started to fail, she found herself stuck in an office crunching numbers and not feeling creatively fulfilled, and so her blog My Cup of Te was born.

About Society Social
Society Social boasts a line of fun, festive cocktail carts, tables and chairs and accessories introduced in summer of 2011. You can visit Society Social at High Point Market hosted by Acacia Home & Garden, IHFC, Wrenn Wing #346.

How did you enter the blogging world?
I’m one of those crazy, idealistic people, if I’m not happy, I’m not going to do it. I quit my job, I was unemployed for a year. I was happier, I was poor, but happier. During that time I started my blog. I really felt like my blog brought me back to who I was. I read other blogs like Design*Sponge and other interior design blogs and Rue came out and I knew, this is what excites me.

What is the focus of your blog?
My Cup of Te chronicles my personal journey. I blogged about the whole process of starting Society Social. I think that is what helps sets the brand apart. People want a personal connection.

The Draper Accent Table by Society Social

Where did the idea for Society Social come from?
As I read interior design blogs, I saw a gap in the market for fun designer bar pieces at a price point people in their twenties can afford. Personally, I love to entertain and hangout with family and friends. The bar cart is where it all started.

How do you use social media for your blog and business?
I am a huge advocate of social media, which stems from my marketing background. I am always sharing. People like to connect. As a small business owner, I can’t afford an ad in House Beautiful, so I use social media to market my business. It’s genuine and I love to connect.

It was wonderful to meet Roxy and I wish Society Social success at the market!

You can connect with Roxy on Twitter @SocietySocial or @MyCupofTe.

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In it to Win it! – Tracy Myers Signed To Write Book With Sales Training Legend Tom Hopkins

Tracy Myers and Sales Training Legend Tom Hopkins photo by Tracy Myers

Great news in the Triad as local leader, well known author and  owner of Frank Myers Auto Maxx, Tracy Myers, announces a collaborative book with international sales training legend Tom Hopkins.

From Tracy’s site :

“The book, titled “In It To Win It”, will be a collaborative effort of Tracy Myers, Tom Hopkins and other Entrepreneurs and Professionals all around the world revealing their top secrets on an array of subjects ranging from health, wealth, marketing and business success. The book is due to be released in 2012.”

Read the full story  >>

What are YOUR top secrets to be “In It to Win It”?

Learn more about Tracy and order your own copy of his other best selling books!

Negative People Bringing You Down?

There will always be those whom we perceive as negative. They show up in line at the grocery store, beside us on the subway, in our cubicle at the office, conducting a client discussion, passing the turkey at Thanksgiving. . . . You get the idea.

There are plenty of negative people you encounter over whom you have no influence, nor do you spend a lot of energy trying to have any influence over them. However, there are likely a handful of individuals in your life (work, home, social) over whom you do have some influence, and if you could influence them toward a more positive attitude, it would go a long way to improving your life, as well. Let’s focus on that second group of negatives, over whom you do have some influence.

Others’ behavior can be influenced by you, if you understand a basic principle: When something is personal, it becomes important.

Dr. Nido Qubein refers to this principle as the “Law of Identification” because once someone identifies personally with something (anything), it truly does become important to them.

That seems simple enough in theory, right? Think about it – if something is personal to you, it’s important to you. You move it up on your list of priorities. You schedule around it. You make time to accomplish it. The same is true for those whom you perceive to be negative. There are plenty of issues that are personal to them, as well, and plenty that aren’t.

Here’s the trick: Until you understand someone else’s beliefs, you cannot influence their behavior. To figure out why something is personal to someone else, start by asking yourself the following questions:

  1. How will this benefit them?
  2. How will this impact them?
  3. How will they be touched by this?

If you can answer these questions, your ability to connect with them will increase. The next step is to engage others to begin thinking differently about the choices they make and the way they interact with others. Influence what they believe and you’ll influence how they behave. The key to spreading positivity is helping others to believe that being positive will impact or benefit them personally.

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Leadership vs. Management

A recent trip took us to a restaurant, where I was reminded that there will always be a difference between managers and leaders. As developers of leaders, we frequently facilitate the conversation about those very differences, and often one of the distinctions noted places managers in a category reserved for those who carry out someone else’s vision, while leaders are in the business of developing people.

We were the unfortunate witnesses to a public (out in the open area of the restaurant, in front of other patrons and bar staff) berating of our waitress by the general manager of the restaurant. Our waitress, overcome with tears, continued to provide us with exceptional customer service, but our two conversations (both of our own initiation) with the general manager proved less than satisfying.

I concede that I don’t know ALL the facts surrounding the disaster, that ended with our waitress quitting, and our abrupt departure from the restaurant, not having eaten because we no longer felt welcome or hungry. However, I do think there are some common lessons we can glean from the experience.

Regardless of the circumstances, and whether or not some grave error had been committed by the waitress (she seated us after the kitchen no longer wanted to prepare food), here’s what I think the general manager lost for the restaurant in one night:

  1. The obvious and immediate loss to the restaurant was our business. They lost immediate revenue for the food that was prepared, but we chose not to eat. The general manager assumed the cost in our departing conversation.
  2. Naturally, we will not be returning, so there is no future revenue, either.
  3. Also lost was our respect for the general manager, and subsequently, the restaurant group that employs him. We were appalled at the outburst, and felt that no behavior could possibly warrant such a reproach.
  4. We immediately wrote a negative review on one prominent social media site, and then tweeted about it, too. Remember that one unhappy customer who speaks out publicly is just the tip of your proverbial iceberg when it comes to your real issues. When was the last time you questioned your customers about their satisfaction levels?
  5. Our waitress was doing her job, and doing it very well by our account. The restaurant lost an employee that not only did her job, but she put the needs of her customers at the top of her priorities. Shouldn’t that be the ultimate desire of any company in the business of customer service?

When we choose to react, rather than to act, we choose to behave at the mercy of our emotions. As leaders, we are completely dependent on those whom we employ for our successes. Developing people is a skill that requires keeping your emotions in check and allowing direct reports to make errors. How else can we possibly help them grow and improve if we intercept their ability to choose? In so doing, we will slowly cut off all of our relationships, and there won’t be any customers left to serve.

While I’d like to believe this was an isolated incident with a power-hungry manager, I know it’s not true. We have each seen this scenario played out in numerous offices, retail establishments, and restaurants. When have you seen poor management in action? Have you ever been on the giving or receiving end?

Top 5 Piedmont Triad Resources for Small Business Owners

When it comes to owning your own business, finding resources that actually help you succeed without requiring a huge investment of time or money are rare.

This list is meant to inspire business owners to think outside of the box when it comes to what may not be traditional resources to most.

Help to a small business owner comes in many forms.

1) Ed Mckay’s Book Store – Learning about your industry and where you can grow your business is crucial to making the changes you need to survive. Ed McKay’s is one of my favorite places to invest in books for my business library. I can stay in my budget and come out with an amazing selection of books that keep me up to date, inspired and focused on success.

2) Habitat Restore – Whether you are building your home office or furnishing one off site, Piedmont Triad area Habitat Restore Store outlets are a great place to shop for chairs, desks and any thing else you may need to make your space work ready. Not only do you save money – you also support a great cause!

3) Public Library – The public library is an amazing community resource. You can take computer classes, access their premium business databases, receive planning consultations as well as receive direction in career development. It is as simple as contacting your local business librarian.

4) Board of Advisers – Having a trusted Board of Advisers that you can turn to as you make decisions for your small business will help you grow and learn faster that going it alone. It’s recommended to include people that are outside your area of expertise so that you can learn from their unique perspective and see the bigger picture of where your business can grow. Inc.com has an amazing article on How to Assemble a Board of Advisers.

5) Attend Local Social Events – Professional Networking and Educational Groups that offer FREE memberships such as Linking Greensboro and Linking Winston Salem are great examples. They offer social events that share the best and brightest from in and around the Triad on a regular basis. Not only to you get to network with other area professionals and small business owners – for the price of lunch, you get to learn from Triad’s brightest leaders who speak on a wide range of topics. They also offer networking online via Facebook, Twitter and Linkedin Groups – so even if you can’t make their events, you can still connect and benefit both personally and professionally!

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As a small business owner, what have been your top 5 resources to grow your company?

What resources have you discovered that are free or have little to no cost to you and your company?

Climbing Out of Chaos : 15 Ways to Claim Success

Let’s face it – life can get pretty chaotic.

Every day there is a new call, text, task, meeting, play date, family emergency or event to add to the chaos of modern living. We schedule, plan and make long ‘todo’ lists – but we can only fit so much into 24 hours.

Here are 15 ways to calm the chaos and claim your success!

  1. Access Your Responsibilities. Make 3 separate columns on a sheet of paper   (family, work, community) and be honest with where you are spending your time. Look at what you can start saying no to, delegate or eliminate completely from this list.
  2. Schedule Private Time. If you want to claim your success, you need quiet time to rest your mind and reflect on what you have, need to and hope to accomplish. Treat this alone time with as much respect as you give a client meeting.
  3. List Your Goals. Write your top 5 immediate goals on a piece of paper and keep it with you. Goals are beacons in the chaos. Personal Goal Setting serves to remind us of what is truly important and helps guide our decisions in our day to day life.  At lunch, in between meetings, while waiting in line at the grocery store – as often as you can – LOOK AT THIS LIST. When you complete a goal, replace it with another one from your master goal list.
  4. Chuck Your Stuff. Schedule time each month to get rid of clutter. . . at your office, home and your car. Have 4 boxes handy (donate, give, put away, throw away) to make this process more organized. A favorite book is Lose 200 Lbs This Weekend: It’s Time to Declutter Your Life by Don Aslett and Carol Cartaino.
  5.  Learn to Say NO. For many of us – saying no is difficult. This article by Zen Habits is a great place to start learning how. 7 Simple Ways to Say “NO”
  6. Create a Board of Advisers. Whether you are a seasoned professional or a young adult, having a trusted and varied group of people who you can turn to for advice and guidance is priceless. This post from Inc. Magazine is perfect to get you started : How to Assemble a Board of Advisers
  7. Study the Masters. Regardless of your profession or trade there is, inevitably, someone (or many) whom you admire.  Learning from Leaders by reading their blogs, following them on twitter, reading their books and when the opportunity arises – engage with them. Focus on a more respectful studying of what has made this person a success . . . that includes their failures.
  8. Create a Vision Board. What The Heck’s A Vision Board—and How Can It Change Your Life? Cut out images from magazines or use your own images, sketches and pictures to create a living life plan of what you want. You can easily create or purchase a cork board to hang in a private room to create your masterpiece. When you achieve a goal on your board – take a photo, then replace that accomplishment with the next goal.
  9. Read More. There is a wealth on knowledge on the internet that comes at you at break neck speed. Taking time to read and learn things that will help you reach your goals will give you much needed rest while you still fill your head with valuable knowledge. Success Books is a great blog that has reviews of Success Books, Blogs, Podcasts, Websites and other tools that will help you claim your success.
  10. Sleep. All too often we make poor judgement calls when we have not had enough rest. From bad driving, short temper, dozing off in a meeting – none of these will help you reach your goals. Learn more about how much sleep you need from the National Sleep Foundation. 
  11. Learn How to Manage Your Time. At the end of your day write the top 6 priorities for the next day. Number them from 1 to 6 in order of importance – tackle each task until close of business. What ever you did not finish gets bumped to the top of your list for the next day. This advice comes from Ivy Lee, known as the “founder of public relations” and the man who gave this same advice to Charles Schwab back in the 1920’s.
  12. Turn Your Phone Off. When you are faced with a task or meeting that needs your undivided attention – turn your phone off. . . or for those of you who are parents – at least put it on vibrate. Giving the task and the people in front of you your undivided attention will go a long way in helping you reach your goals. Remember to Turn Off That Cell Phone! Business Etiquette Still Counts.
  13. Follow Up. Whether by phone, email or handwritten note – make time each week to touch those that have made your week great. Keep a list of those that you want to stay in contact with and schedule alerts that remind you to reach out. Here is an oldie but goodie post on The 10 Best Customer Relationship Management (CRM) Tools.
  14. Organize. When you are organized both in the physical and virtual worlds your everyday tasks take less time. Think of how much time you waste searching for files, tools, clothes or that thingy that you need to finish that home project. Woman’s Day has a fantastic list of 100 Ways to Get Organized.
  15. Ask for Feedback. It’s a good rule of thumb to always ask for feed back.  Whether it’s for your new recipe, your recent blog post or that project you just completed. Not everyone will respond and you may not always like what you hear – but those willing to offer constructive ways that you can improve what you are doing . . . they will be the hands that guide you and helps you climb out of chaos. Learn How to Offer Constructive Feedback.

What tips would you offer to conquer the chaos and claim success?

 

 

Learning To Be Your Own Customer : 5 Tips For Putting You First

Take a look in the mirror. . .  Guess what? You’re looking at your #1 customer. When was the last time you thought of yourself or treated yourself as one of your own clients?

I don’t know about you, but I had this question pop into my head recently. . . funny how some of the greatest conversations and lessons happen at events. My most recent lesson came from a conversation I had after the presentation by Julia Rosien of Social North“The Digitally Savvy Retailer – Using Emerging Technologies to Engage Shoppers (and sell more stuff!)”.

I was speaking to Denise Osborne of Accessory Design Services and we were chatting about how, as a designer, it was difficult to be your own client. I believe that it’s the same regardless of what industry you’re in.

When the day is done, the last thing you want to think about is more work . . . you need rest so you can stay focused for your own clients. This mindset leaves little room for keeping your environment, online or off, where you need it to support you and offer what you need to succeed.

Here are 5 Tips For Putting You First

  • Set quarterly goals both personally and professionally. You can’t accomplish much if you don’t know where you are going. 
  • Schedule weekly “meetings” with yourself to focus on tasks that will help you reach your quarterly goals.
  • Reward yourself. You heard me. Whether it’s a nice dinner out, a new suit or a weekend off. When you accomplish milestones – DO IT! Small rewards will keep you motivated and on task.
  • Spend time alone. For many that is a challenge due to the fast paced demands we all face on a daily basis. Regardless of your circumstances, find time to do something that you love, even if it’s only 15 minutes at a time.
  • Read more. In today’s tech heavy life it’s important to develop a habit of making time to read. Books, Blogs, news and articles – be sure to keep up to date on the latest information related to your industry both locally and nationally.

What are some ways you have successfully made you your best client?

 

TECHiquette : Cell Phones and Public Speakers

Yesterday while I was attending the WithIt Educational Breakfast at High Point Market featuring keynote speaker Maxwell Gillingham-Ryan of Apartment Therapy 3 cell phones went off. Yup. 3.

I have to say that the first “oops I left my cell phone on” moment brought the room to a chorus of roarous laughter – due in large part to the timing, Maxwell’s great sense of humor and the ring tone that blasted the Day-O tune.

The second ring was quickly silenced by a blushing attendee. In the tables around me, I saw that everyone was quietly checking their phones to make sure their ringer was off. . . a reminder that, for those of you who know me from the Linking Greensboro Luncheons, I try to offer before the event starts out of respect for the speaker & those attending the event.

The third ring was the worst. It was a cell phone grenade. Not only did the person continue to let it ring as they made it toward the exit from across the ballroom – they answered it “Hello, Hold on a second I’m attending a conference . . .”  to stunned looks from everyone they passed on their way to the door. Maxwell paused until the person left the room and continued with his brilliant presentation without skipping a beat.

My TECHiquette tip for the next time you are attending an event or anywhere in public that your cell phone will be a distraction to those around you . . . put your cell phone on vibrate.

And if the call that you receive is important . . . PLEASE for the love of all things etiquette, let it go to voice mail until you leave the room and are in a situation to give the caller your full attention and NOT be a disruption to those around you.

As a speaker, how do you handle the situation when a cell phone grenade goes off?

How do you handle the situation when your cell phone accidentally goes off at an in opportune moment?

Do you have a ritual of checking your phone before you take you seat at an event or enter a quiet space?

[UPDATE] Be sure to check the your alarms on your phone too! I was attending Julia Rosien‘s presentation and had an alarm go off to my deep embarrassment. Just because your ringer is off does not mean that your phone will be silent!

 

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